HANUMAN FABRICS
Return & Refund Policy
Return Eligibility
You may request a return within 7 days of delivery. To be eligible, the product must be unused, unwashed, unworn and in its original condition with all tags and packaging intact. Products that are used, washed, altered or damaged by the customer cannot be returned.
Damaged, Defective or Wrong Products
If you receive a damaged, defective or incorrect product, please contact us within 48 hours of delivery with your order reference number and clear photos of the product and packaging. We will verify the issue and arrange a replacement or refund.
How to Request a Return
Email hanumanfabriics@gmail.com with your order reference number, the product name and the reason for return. Our team will review your request and guide you through the next steps, including how to send the product back.
Return Shipping
For damaged, defective or wrong products, we will bear the return shipping cost. For other eligible returns, the customer may be asked to bear the return shipping cost, which we will confirm when you contact us.
Refunds
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 7–10 business days through a suitable method (such as bank transfer or UPI) communicated to you. For Cash on Delivery orders, refunds are not given in cash.
Exchanges
If you need a different size, contact us with your reference number. Exchanges are subject to stock availability and the same condition requirements as returns.
Non-Returnable Items
Items marked as final sale or heavily discounted may not be eligible for return. Any such condition will be mentioned on the product page.
Contact Us
For any return or refund question, write to hanumanfabriics@gmail.com.